【销售】数据当探头，闭环管到底

[Sales] Data as a probe, closed-loop management to the end

怒江石油探索建立风险预警闭环管理机制，推动监督向精准预警、系统治理转变。

Nujiang Petroleum is exploring the establishment of a closed-loop risk early warning management mechanism to promote the transformation of supervision towards precise early warning and systematic governance.

加能站是成品油销售企业经营创效前沿与廉洁风险防控关键节点。中国石化云南怒江石油地处边疆山区，站点分散、交通不便，传统监督难以高频覆盖，存在线索发现滞后、整改不实等问题。为此，怒江石油探索建立风险预警闭环管理机制，推动监督向精准预警、系统治理转变。

The refueling station is the frontier of business efficiency creation and the key node of integrity risk prevention and control of refined oil sales enterprises. Sinopec Yunnan Nujiang Petroleum is located in the frontier mountainous area, with scattered stations and inconvenient transportation. Traditional supervision is difficult to cover at high frequency, and there are problems such as lagging clue discovery and false rectification. To this end, Nujiang Petroleum explored the establishment of a closed-loop management mechanism for risk early warning, and promoted the transformation of supervision to accurate early warning and systematic governance.

贯通预警识别与分级处置

Through early warning identification and graded disposal

风险预警闭环管理的核心，是以基层经营管理数据为基础，以异常指标识别为切口，以分级预警处置为手段，以整改销号和责任倒查为保障，形成完整链条。

The core of risk early warning closed-loop management is to form a complete chain based on grass-roots operation and management data, with the identification of abnormal indicators as the cut-out, graded early warning and disposal as the means, and rectification and cancellation of accounts and responsibility check as the guarantee.

一是构建四类风险指标体系。围绕资金与交易、库存与商品、安全与合规、人员与权力运行四类场景，梳理形成20项风险指标，将加能站日常经营中的异常情况纳入动态监测。资金与交易方面重点关注异常交易、资金清账、超额投币等;库存与商品方面重点关注加油卡账实差异、非油品临期商品、库存周转天数偏高等;安全与合规方面重点关注重复性隐患、检查问题逾期未改等;人员与权力运行方面重点关注薪酬二次分配公示不到位、关键岗位长期不轮换等情形。二是建立“规则+模型”双驱动预警引擎。对金额、比例、次数等可量化指标，超过标准即触发阈值型预警;对跨指标、跨时段、跨站点的隐性风险，引入大模型进行异常模式识别，对连续多月风险上升、同类问题反复发生的站点和片区，纳入趋势型预警研判。三是实行“三色分级+智辅”处置。红色预警站点立即核查、专项督办;橙色预警站点限期整改、跟踪复查;黄色预警站点动态监控、次月复核。在分级环节，引入大模型根据历史处置记录和风险特征，自动推荐预警定级和处置路径建议，纪检部门在此基础上结合实际情况复核研判，做到“模型提建议、人工做判断”，将预警不等于定性、发现不等于处理的工作原则贯穿始终。

First, build four types of risk indicator system. Focusing on four scenarios: capital and transaction, inventory and commodities, safety and compliance, and personnel and power operation, 20 risk indicators were sorted out and formed, and abnormal situations in the daily operation of refueling stations were included in dynamic monitoring. In terms of capital and transactions, we focus on abnormal transactions, fund clearance, excess coin investment, etc.; In terms of inventory and commodities, we focus on the difference between gas card accounts, non-oil products due commodities, and high inventory turnover days; In terms of safety and compliance, we focused on repetitive hidden hazards and overdue inspection problems. In terms of personnel and power operation, we focus on the situation that the publicity of the secondary distribution of salary is not in place, and the key positions are not rotated for a long time. The second is to establish a "rule + model" dual-drive early warning engine. For quantifiable indicators such as amount, proportion and frequency, if the standard is exceeded, the threshold warning will be triggered; For hidden risks across indicators, time periods and sites, large models are introduced for abnormal pattern recognition, and trend-based early warning research and judgment are incorporated for sites and areas where risks have risen for many consecutive months and similar problems occur repeatedly. The third is to implement "three-color grading + intelligent assistance" disposal. Immediate verification and special supervision of the red warning station; Orange early warning station rectification and follow-up review within a time limit; The yellow warning site is dynamically monitored and reviewed in the next month. In the grading link, a large model is introduced to automatically recommend early warning grading and disposal path suggestions according to historical disposal records and risk characteristics. On this basis, the disciplinary inspection department reviews and judges in combination with the actual situation, so as to achieve "model suggestions and manual judgment", and the working principle that early warning is not equal to qualitative and discovery is not equal to treatment runs throughout.

构建矩阵式监督格局

Constructing Matrix Supervision Pattern

基层监督涉及纪检、财务、审计、安全、经营等多个业务线条，如果缺少统筹协调，就容易出现信息壁垒、重复检查以及监督盲区。监督体系的构建关键在于打破部门壁垒，推动各类监督贯通融合、同向发力。

Grass-roots supervision involves discipline inspection, finance, audit, safety, operation and other business lines. If there is no overall coordination, information barriers, repeated inspections and supervision blind spots are prone to appear. The key to the construction of the supervision system lies in breaking departmental barriers and promoting the integration of all kinds of supervision and exerting efforts in the same direction.

一是纪委牵头抓统筹。公司纪委发挥综合研判、督促整改和跟踪问效作用，立足“监督的再监督”定位，重点监督职能部门是否履行监管责任、县区公司是否压实属地责任、站点负责人是否落实第一责任。既不以纪检监督替代业务监管，也不以数据异常简单认定责任问题，防止纪检监督与经营管理“两张皮”。二是部门协同抓专业。经营、财务、安全、综合等部门按照专业分工，负责指标定义、数据提取、异常核查和业务整改，发挥专业监管优势。三是分级压实抓属地。县区公司负责组织站点自查整改和日常督导，站点负责人履行第一责任，关键岗位人员规范履职，形成“纪委牵头、部门协同、县区落实、站点整改”的矩阵式监督格局，有效破解了基层监督中“看得见的管不着、管得着的看不全、发现了的改不实”等问题。

First, the Commission for Discipline Inspection takes the lead in overall planning. The Discipline Inspection Commission of the Company plays the role of comprehensive research and judgment, supervision and rectification, and tracking and asking for effectiveness. Based on the positioning of "re-supervision of supervision", it focuses on whether the functional departments fulfill their supervision responsibilities, whether the county companies compact their territorial responsibilities, and whether the site heads implement their first responsibilities. Discipline inspection and supervision are not used to replace business supervision, and data abnormalities are not used to simply identify responsibility problems, so as to prevent "two skins" between discipline inspection and supervision and operation and management. Second, departments coordinate to grasp professionalism. The operation, finance, safety and general departments are responsible for indicator definition, data extraction, abnormality verification and business rectification according to the professional division of labor, giving full play to the advantages of professional supervision. The third is to graded compaction and grasp territory. The county company is responsible for organizing the self-examination and rectification and daily supervision of the site, the person in charge of the site performs the first responsibility, and the personnel in key positions perform their duties in a standardized manner, forming a matrix supervision pattern of "the Commission for Discipline Inspection takes the lead, departmental coordination, county implementation and site rectification", which effectively solves the problems of "what is visible cannot be controlled, what is manageable cannot be seen completely, and what is found is untrue" in grass-roots supervision.

监督成果转化为治理效能

Transformation of Supervision Results into Governance Efficiency

监督发现问题只是起点，整改闭环才是关键。如果监督停留在发清单、收材料、看台账，就容易形成纸面整改、台账整改。怒江石油分公司坚持把闭环整改作为风险预警管理的落脚点，推动问题整改、责任落实、制度治理贯通起来。

Supervision to find problems is only the starting point, and rectification of the closed loop is the key. If the supervision stays in issuing lists, collecting materials and reading ledgers, it is easy to form paper rectification and ledger rectification. Nujiang Petroleum Branch insists on closed-loop rectification as the foothold of risk early warning management, and promotes problem rectification, responsibility implementation and system governance.

一是分类整治推动整改销号。根据月度风险评价结果，分类形成问题清单、风险提示单和整改通知单，明确问题描述、风险等级、整改要求、完成时限和责任人，做到任务到站、责任到人、时限到点。二是责任倒查压实责任链。对反复发生、长期未改、整改质量不高的问题开展责任倒查，不仅看站点有没有改，还看县区公司属地管理责任是否压实、职能部门专业监管责任是否到位。对虚假整改、敷衍整改等情形及时开展提醒谈话、约谈督促。三是源头治理完善制度体系。对共性问题倒查流程漏洞，例如对库存周转异常，不仅要求压降库存，还倒查订货审批、商品验收、盘点责任、损耗核销等流程是否规范;对薪酬分配公示不到位，推动完善公开程序，保障员工知情权。实现从“解决一个问题”到“完善一套机制”的转化。

First, classified rectification promotes rectification and sales. According to the monthly risk assessment results, the problem list, risk warning sheet and rectification notice sheet are classified and formed, and the problem description, risk level, rectification requirements, completion time limit and responsible person are defined, so that the task arrives at the station, the responsibility arrives at the person, and the time limit arrives at the point. The second is to check the responsibility and compact the responsibility chain. Carry out a responsibility check on the problems that have occurred repeatedly, have not been changed for a long time, and the quality of rectification is not high, not only to see whether the site has been changed, but also to see whether the territorial management responsibilities of county companies are compacted and whether the professional supervision responsibilities of functional departments are in place. Carry out timely reminder talks, interviews and supervision for false rectification and perfunctory rectification. Third, the source governance improves the institutional system. Check back the loopholes of the process for common problems, such as abnormal inventory turnover, which not only requires pressure reduction of inventory, but also checks whether the processes such as order approval, commodity acceptance, inventory responsibility and loss write-off are standardized; If the publicity of remuneration distribution is not in place, promote and improve the publicity procedures to protect employees' right to know. Realize the transformation from "solving a problem" to "perfecting a set of mechanisms".

形成可复制的监督方法

Forming a reproducible supervision approach

风险预警闭环管理不仅是一种技术方法，更是一种治理方法。其核心在于围绕权力集中、资金密集、风险易发的重点领域和关键环节，建立异常识别、责任核查、整改问效和结果运用机制，具有较强的可复制性和拓展价值。

Closed-loop management of risk early warning is not only a technical method, but also a governance method. Its core lies in establishing mechanisms for anomaly identification, responsibility verification, rectification and effectiveness and result application around key areas and links where power is concentrated, capital is intensive and risks are prone, which has strong replicability and expansion value.

一是聚焦重点领域横向拓展。可向资金管理领域围绕大额资金支付、备用金管理、应收账款等环节建立预警规则;向工程建设领域围绕立项审批、招标采购、合同管理、验收结算等设置全过程监督清单;向安全环保领域建立重复性问题和整改逾期预警机制;向员工利益领域围绕薪酬分配、评先评优、排班考勤等加强公开公示和数据核验。二是强化系统数据纵向贯通。推动零售、加油卡、资金监管、库存管理、薪酬分配等系统数据融合，加强异常数据关联分析和趋势研判，提升预警模型的灵敏度和覆盖面。三是坚持“数”“治”深度融合。数据的价值在于进入监督流程成为发现问题的信号，异常的价值在于经过核查研判成为压实责任的依据，整改的价值在于纳入复查问效转化为治理效能。数智监督的核心不在“数”，而在“治”——通过数字穿透业务表象，通过问题压实责任链条，通过整改完善制度体系。

First, focus on horizontal expansion of key areas. Early warning rules can be established for the fund management field around large-amount fund payment, reserve fund management, accounts receivable and other links; Set up a whole process supervision list in the field of engineering construction around project approval, bidding and procurement, contract management, acceptance and settlement, etc.; Establish an early warning mechanism for repetitive problems and overdue rectification in the field of safety and environmental protection; Strengthen public publicity and data verification to employees in areas of interest, such as salary distribution, evaluation of merit, shift scheduling and attendance. The second is to strengthen the vertical penetration of system data. The Bank promoted data integration of retail, gas card, fund supervision, inventory management, salary distribution and other systems, strengthened correlation analysis and trend judgment of abnormal data, and improved the sensitivity and coverage of early warning models. The third is to adhere to the deep integration of "number" and "governance". The value of data lies in the fact that it enters the supervision process and becomes a signal to find problems, the value of abnormality lies in the fact that it becomes the basis for compacting responsibility after verification and judgment, and the value of rectification lies in the fact that it is incorporated into the re-examination and converted into governance efficiency. The core of digital supervision is not "number", but "governance"-penetrating the business appearance through digital, compacting the responsibility chain through problems, and improving the institutional system through rectification.

总之，基层监督越往末梢延伸，越需要找准监督切口、压实责任链条、提升精准治理能力。怒江石油的实践表明，以数据为支撑、以闭环为保障、以治理为落点的风险预警闭环管理机制，为打通基层监督“最后一公里”提供了可操作的实践路径。下一步，应在持续优化风险指标口径和预警规则的基础上，推动智能化分析和闭环整改能力提升，不断增强基层监督穿透力和精准度。

In short, the more grass-roots supervision extends to the end, the more it is necessary to find the supervision incision, compact the chain of responsibility, and improve the ability of accurate governance. The practice of Nujiang Petroleum shows that the closed-loop risk warning management mechanism supported by data, guaranteed by closed loop and taken governance as the landing point provides an operable practical path for opening up the "last mile" of grass-roots supervision. In the next step, on the basis of continuously optimizing the caliber of risk indicators and early warning rules, we should promote the improvement of intelligent analysis and closed-loop rectification capabilities, and continuously enhance the penetration and accuracy of grass-roots supervision.

责任编辑：周志霞

Editor in charge: Zhou Zhixia