Disruptive Change: When Trying Harder Is Part of the Problem
颠覆性变革:当更加努力成为问题的一部分时
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Separate the new venture from the core business. Free-standing ventures need autonomy to allocate resources to innovation and achieve higher market penetration.
Fund in stages. Control the flow of investment in the new venture.
分阶段进行投资。控制新企业投资的资金流向。
Cultivate outside perspectives. Staff the new unit’s leadership ranks with people who have experience outside the core organization. They’ll stay focused on the opportunity promised by the new venture—rather than the threat to the core business.
Appoint an integrator. Integrators manage the tensions between the parent and the new venture, have high credibility in both organizations, maintain an active sense of threat in the parent, and protect the new organization.
Modularize integration. Don’t strive too early for synergy between the parent and new business—let the technology improve first. Then—as you identify increasing opportunities to leverage resources between both businesses—retain the work processes unique to each entity. For example, the New York Times Company has used its on-line sales force in conjunction with its print sales force to assemble ad bundles for leading customers like Bloomingdale’s.
Consider acquisitions. Acquiring an already successful company in the new market environment can stave off defensiveness in the parent organization. For example, Knight Ridder and the Tribune Company bought on-line recruitment sites Careerbuilder and Headhunter.net.