Skyscanner senior director commercial: Travellers 'expecting a much more personalised experience'

Skyscanner高级总监广告：旅行者“期待更加个性化的体验”

Skyscanner senior director commercial Cyndi Hui, speaking at the CAPA Airline Leader Summit Asia, stated (31-Oct-2025) "travellers are expecting a much more personalised experience", enabled by technology such as AI. Ms Hui reported 54% of travellers are already confident using AI and travellers are mainly using AI early in the travel process for destination searches and inspiration. She said agentic AI "will be the next wave", with the ability to take action and make bookings.

Skyscanner商务高级总监Cyndi Hui在CAPA亚洲航空领袖峰会上发表讲话时表示（2025年10月31日），“旅行者期待通过人工智能等技术实现更加个性化的体验”。许女士报告说，54%的旅行者已经有信心使用人工智能，旅行者主要在旅行过程的早期使用人工智能来搜索目的地和获得灵感。她表示，随着得以采取行动并进行预订。代理式的人工智能“将是下一波浪潮”。